Update on Student Services
The University of Maryland continues to actively monitor the outbreak of respiratory illness caused be novel (new) coronavirus (also referred to as “COVID-19”). Updates from the university, including past community guidance, past campus communications, and health information and resources, can be found at umd.edu/virusinfo. For questions related to coronavirus at UMD, please contact firstname.lastname@example.org. If you have a medical question or concern, please contact your physician.
Vice President for Student Affairs, Dr. Patty Perillo, sent a message to students on Tuesday, March 10 to share information on the availability of important student services and resources over the next few weeks.
For questions, concerns, or specific requests as it pertains to student services at UMD, please email email@example.com. It is our promise to support our students in all ways possible.
Student Services Update
Friday, March 27, 2010
Effective Monday, March 30, Dining Services will be reducing their hours of operation. Hours this weekend remain as published.
New Hours, Effective Monday, March 30:
South Campus Dining Hall (Monday-Sunday)
Lunch: 11 a.m. - 1 p.m.
Dinner: 4 p.m. - 6 p.m.
The Commons Shop
Monday-Friday: 9 a.m. - 4 p.m.
Saturday and Sunday: Noon - 4 p.m.
In light of recent guidance from Maryland Governor Larry Hogan and information from public health experts, we are postponing in-person move-outs from campus residence halls until further notice.
While it had been our hope to allow interested students who felt safe doing so to return to campus between March 27 and April 5 to retrieve their remaining belongings from the residence halls and complete their check-out, it is clear that the public health imperative of maximizing social distancing compels us to postpone all residence hall check-out activity, therefore:
1) For residents who are currently off-Campus
- We are canceling move-out appointments scheduled between now and Sunday, April 5, 2020. We are in the process of creating a new move-out appointment schedule.
- We will notify you of a new appointment schedule via email when conditions in Maryland and across the country allow.
2) For residents who are still on-campus living during the extended break period
- If it is safe for you to do so, please continue your move-out plans using the instructions you received and following CDC prevention and travel guidelines.
3) For those students who have been approved for emergency on-campus housing starting April 5, 2020
- You will continue to be housed in residence halls and should continue in your current approved break housing assignments for at least the remainder of this week. More information will be communicated to these students in the coming days.
Visit reslife.umd.edu/housingcovid19 for more information. If you have any questions or would like to contact a member of our Resident Life team, please send an email with your request to firstname.lastname@example.org.
- STAMP offices, including the Student Involvement Suite, will move online until further notice.
- Staff can be reached via phone or online during business hours Monday - Friday, 8:30 a.m. - 5 p.m. STAMP Staff Directory.
- To reach the Student Organization Resource Center (SORC) staff, please call 301-314-7158 or email email@example.com.
- Due to the COVID-19 pandemic, all student events for the semester have been canceled.
- The Counseling Center staff will be operating remotely, Monday - Friday, 8:30 a.m. - 4:30 p.m. There will be no in-person appointments; all services will be provided remotely through phone or Zoom / teletherapy.
- After Hours Crisis Support will be available 4:30 p.m. to 8:30 a.m. and over the weekend by calling 301-314-7651
- Accessibility and Disability Services staff will be operating remotely, Monday - Friday, 8:30 a.m. - 4:30 p.m. There will be no in-person appointments; all services will be provided remotely through phone or Zoom.
Details, updates and daily hours at dining.umd.edu. All hours subject to change.
As of 11 a.m. on March 18, 2020
- Commons Shop 7:45 a.m. - 4 p.m. on Wednesday, Thursday, Friday
Hours Starting Sunday, March 22
The only dining hall that will be open is South Campus Dining Hall. Service will be carryout only:
- Seven days – Brunch 10:30 a.m. – 1:30 p.m.
- Seven days – Dinner 4:30 p.m. – 6:30 p.m.
- On Sunday 3/22 only, South Campus is not open for brunch
The only convenience shop that will be open is South Commons Shop:
Monday to Friday, 8 a.m. – 8 p.m.
Saturday and Sunday, Noon to 8 p.m.
Distribution days are planned for the UMD Campus Pantry:
Tuesday and Friday 10 a.m. – 3 pm.
- Fostering Terp Success is closely monitoring and is in frequent communication with the university’s most vulnerable students (those experiencing food and housing insecurity).
- For any students who are experiencing a crisis, Student Affairs continues to provide money to students via the Student Crisis Fund.
- Any student living off-campus who is struggling to pay bills as a result of reduced income/employment changes can apply for energy assistance grants through PG County Department of Social Services. These are income-based grants that provide support to pay for utilities, even when utilities are included in monthly rent paid to a landlord. Students who become basic needs insecure in the days and weeks to come may also be eligible for other funds from the county. We’ll have more details about that process soon.
The Parent and Family Affairs staff will be working remotely during regular university business hours, Monday - Friday, 8:30 a.m. - 5 p.m. Please email firstname.lastname@example.org for information or support.
The Office of Student Conduct will be operating remotely during normal business hours. Staff will be available via email, telephone, and video conference M-F from 8:30 a.m. - 5 p.m. Please email email@example.com for any additional information or support.
The University Career Center is closed, but services remain available to students seeking career advising, Monday - Friday, 8:30 a.m. - 5 p.m. All appointments will be conducted virtually. Click here to set up an appointment or call 301-314-7225 to request one.
For those seeking guidance on internships during the Spring semester, please visit careers.umd.edu/internship-guidance-during-covid-19.
- Effective March 18, 2020, The University Health Center will be open Monday - Friday, 10 a.m. - 3 p.m. with limited services and only by scheduled appointments.
- Primary Care In-person services by appointment. Appointments can be made by calling (301) 314-8184. Walk-in appointments will not be taken and online scheduling has been suspended.
- All other services Health Center services are available via remote access, including behavioral health services; substance abuse treatment; sexual assault support)
- Medical support services, including the pharmacy, x-ray, and lab have more limited hours
- x-ray, 1 day/week
- lab, 2 days/week
- pharmacist, 1 or 2 days/week
Ater hours nurse-line available at 877-924-7758
Sexual assault/relationship violence 24-hour crisis cell phone is available at 301-741-3442
- All RecWell facilities are closed until further notice.
RecWell offices will move online until further notice. Staff can be reached by email at firstname.lastname@example.org or by phone (301-226-4400) Monday through Friday 8:30 a.m. - 5 p.m.
RecWell’s mission to enrich the educational experience and encourage personal growth by inspiring the University community to be active and live well continues through our virtual fitness and well-being programs and services. Stay tuned to recwell.umd.edu/keepmoving for on-demand at-home workouts, strategies for attending to your personal well-being, and activity challenges to stay connected to other #activeterps during this time.